“We have never had an air duct cleaning service done before.  Actually our reason for even looking into it was due to one of our family members having some asthma / allergy issues.  So we wanted to try and make our home environment as pristine as possible.  I contacted several air duct cleaners. Then we saw a documentary that said you should only work with those that are certified by a trade associated called NADCA.  That is where we found Action Duct Cleaning.  That, plus the positive BBB, Yelp and Angie List ratings gave us the confidence to move forward.  They did forget to call us the day before to remind us everything was on schedule, but besides that they were very professional and did an excellent job.  The technician was very respectful and thorough.  He showed me the vacuum before and after so I could see what was obtained via the air duct cleaning + dryer exhaust cleaning.  Even more so, the technician found a big flaw in the ducts.  The vents were not properly connected to the furnace.  He put some duct tape on, and the very next day we had an A/C technician come and make it permanent.”